Stoneacre Wallasey Earns Customer Experience Award

Kicking off 2023 with a bang, Stoneacre Wallasey has triumphantly clinched the prestigious 2022 Kia Customer Experience Award at the Kia Dealer Excellence Awards ceremony.

Unveiled on 10th January 2023, the esteemed awards honour outstanding client experiences and services showcased in 2022. The accolades take into consideration various factors such as impressive sales performance, remarkable online reputation scores and prompt attention to customer inquiries.

The annual Kia Dealer Excellence Awards celebrate the best performers amongst the 191-strong Kia dealer partners, ranging from Sales and Aftersales to Customer Experience and Dealer of the Year awards.

David Hart, Customer Experience Manager at Kia UK Limited said:

2022 was a challenging yet record-breaking year for Kia UK, reaching 100,000 sales for the first time. One element that remained a constant throughout the year was the quality of customer experience offered by Kia’s dealer partners. We are extremely proud of all our dealer partners, including CX Award winner Stoneacre Wallasey, for making 2022 a success. We continue to invest and develop the Kia customer experience and we’re excited to see what this year brings.

Kia cars, which are built and designed by the South Korean automotive company of the same name, offer a combination of style, performance and value. These cars come with features such as state-of-the-art safety systems and technology designed to make driving more comfortable, enjoyable and entertaining. Many of the vehicles have interior passenger room that fit up to seven passengers or provide extra space for cargo when needed. In addition, Kia’s selection of engines ensures efficient yet powerful powertrains for those looking for zippy acceleration or just extra peace of mind when the roads get tough.

Accepting the award, the Aftersales Team at Stoneacre Wallasey commented:

The industry has its fair share of challenges in 2022, with customers facing high energy prices and a financial crisis in our midst. However, this offered us the opportunity to continue to put our customers at the forefront of our business and help them with their travel needs, whether servicing or repairing their existing car or purchasing a new or used Kia. Winning this award is a fantastic way to start the year and is thanks to the hard work that our staff has put into making sure every single customer gets a quality experience. With Kia’s exciting range of cars and new models due to be introduced this year, there’s never been a better time to visit the showroom and find out first-hand exactly why we won this award.

The year 2022 marked a thrilling milestone for Kia enthusiasts with the unveiling of the fifth-generation Sportage. Boasting an array of innovative electrified powertrains, this celebrated model has been rejuvenated. Additionally, the brand-new Niro garnered attention with its Hybrid, Plug-in Hybrid, and Electric Vehicle options. Experience the excitement first-hand by test-driving and procuring these remarkable vehicles at Stoneacre Wallasey.

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Discover the exceptional range of new and pre-owned Kia vehicles at Stoneacre Wallasey, where our highly skilled team eagerly awaits to share their expertise on models such as the Picanto, XCeed, and environmentally-conscious Sorento Hybrid. Additionally, put your mind at ease with our dedicated service centre offering numerous amenities, such as a DVSA-certified garage and testing facility, and professional car body restorations – all under the watchful eye of our factory-trained technicians.

To find out more about the Kia models available and experience award-winning customer care, visit the team at Rowson Street, New Brighton, Wallasey, Merseyside, CH45 2NA or give them a call at 0151 6398121.